Sales Process - Additional Information

Service and maintenance charges in the Village
Each property is charged a weekly Community Fee to cover the following costs:

SupportHousing related support. Costs associated with the day to day tasks you may need help with, eg: form filling; finding a doctor or chiropodist; benefit advice; supporting you to join in activities; providing regular communications for residents, and supporting volunteers.

Service Charge. Costs associated with fire alarms, entry phone system and emergency lighting repair; the staff call service; communal area cleaning; rubbish collection, disposal and pest control; staff time for organising these services.

Management and Maintenance Charge. This covers day to day maintenance of your property, the fabric of the surroundings including the building, and a contribution to the management of the Village.

Amenity Charge. All heat, light and power to each property; all water and sewage services associated with each property; building insurance; contribution to staff time involved with activities.

LoungeLong term maintenance charge. Properties purchased or part purchased are subject, when sold, to a long term maintenance charge that is built up over time and is available to pay for major repairs, replacement and improvements within the Village.

Help with costs. The following costs associated with your Village residency may be eligible for support through the Benefits system:

  • The purchase or rental of your Village property.
  • Charges associated with running your home.
  • The provision of care and support.

Our on-site Benefits Team can advise you about your entitlements.

Cost increases. Rent, service, amenity and support costs are reviewed annually and the information issued to all residents.

Council tax and ground rent. Council tax is payable. The Council will work out your council tax charge based on the value of your property and its size. There is no ground rent.

BowlerWhilst access to the Village facilities is covered by the residents Community Fee, membership of specific Village activity clubs and participation in Village entertainment and social outings is usually charged in relation to costs.

What happens when you leave the Village? The purchase price of your property is guaranteed to be returned to you or your estate, minus outstanding charges and long term maintenance fees. The property will be purchased by the ExtraCare Charitable Trust which operate a waiting list of potential residents.